Troubleshooting – Browser Analysis


Épargne Placements Québec provides a tool to analyze your Web browser. Should you encounter problems navigating on our website, the tool makes it easier to pinpoint the source of the problem.

The information collected during the analysis does not under any circumstances include personal information. It only indicates the tools that you use to navigate on our website in order to enhance your navigation experience and help us to improve it. To obtain additional information in this respect, please visit the “Security notes” page on our website.

To launch the analysis of your Web browser, click on the “Start the analysis” button. You can then click on “Submit” to transmit the targeted information. When you speak with one of our investment officers, the reference number obtained will enable us to establish a link between the information transmitted and the problem that you encountered.